+ Through your use of our Website, whether accessed through desktop computer web browser, mobile device, smart device, tablet, or mobile application.
+ In email, text, and other electronic messages between you and the Website.
+ From third party licensed health care professionals at your request.
It does not apply to information collected by:
+ us offline or through any other means, including, without limitation, on any other website or software operated by Company or any third party (including our affiliates and subsidiaries); or
+ any third party (including our affiliates and subsidiaries), including through any application or content that may link to or be accessible from or on the Website.
We collect several types of information from and about users of our Website, including, without limitation, information:
+ By which you may be personally identified, such as name, postal address, e-mail address, telephone number, social security number, bank account information, and any other identifier by which you may be contacted online or offline (“personal information”);
+ About your internet connection, the equipment you use to access our Website, and usage details.
+ For purposes of this Website, personal information shall also include any personal information that a user provides about a child (subject to COPPA (defined below)) in connection with the provision of services to such child offered by the Company, our service providers, contractors, or authorized agents.
We collect this information:
+ Directly from you when you register for an account, create, or modify your profile, set preferences, sign-up for or make purchases, submit information to, or otherwise provide personal information to us.
+ Automatically as you navigate through the Website.
+ From third parties, for example, our business partners.
+ From licensed health care professionals, at your direction.
The information we collect on or through our Website may include:
+ Information that you provide by completing forms on our Website. We may also ask you for information when you report a problem with our Website.
+ Records and copies of your correspondence (including email addresses), if you contact us.
+ Your search queries on the Website.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including, without limitation:
+ Details of your use of our Website including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
+ Information about your computer, phone, tablet, or any other device you may use to access the Website, and information about your internet connection, including your IP address, Uniform Resource Locator operating system, and browser type.
+ Information collected through cookies, web beacons, and other tracking technologies.
Subject to applicable law, we use information that we collect about you or that you provide to us, including any personal information:
+ To present our Website and its contents to you.
+ To communicate with you about our services and the services offered by our affiliates.
+ To connect you with third party services providers in the fields of nutrition, behavioral health, wellness practices and other related fields.
+ To verify accounts and activity.
+ To monitor suspicious or fraudulent activity and to identify violations of our policies.
+ To provide you with information or services that you request from us.
+ To fulfill any other purpose for which you provide it.
+ To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
+ To notify you about changes to our Website or any products or services we offer or provide through it.
+ To allow you to participate in interactive features on our Website.
+ To follow up with you after correspondence (live chat, email or phone inquiries) or to provide claim support.
+ For our own internal development, management, and operations.
+ In any other way we may describe when you provide the information.
+ For any other purpose with your consent.
We may use the information we have collected from you to enable us to display advertisements to our advertisers’ target audiences. Even though we do not disclose your personal information for these purposes without your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
If you register or access the Website using an email address with a domain that is owned by your employer or organization certain information about you including your name, profile picture, contact info, content, and account use may become accessible to that organization’s administrator and other Company service users, as permitted by your employer’s administrator, to provide you additional products and services or to integrate our Website with other products and services.
Subject to applicable law, we may disclose aggregated information about our users, and information that does not identify any individual, without restriction.
+ To health care professionals providing treatment to you or otherwise involved with the administration of your care, including to service providers for whom you have requested referrals, such as practitioners in the fields of pediatric allergies, nutrition, and behavioral health.
+ To third-party business partners and service providers.
+ We may use and disclose your personal information in connection with our health care operations. Health care operations include quality assessment and improvement activities, reviewing the competence or qualifications of health care professionals, evaluating practitioner and provider performance, conducting training programs, accreditation certification, licensing, or credentialing activities.
+ To contact you to remind you about appointments or inform you of treatment alternatives or other health-related benefits and services that may be of interest to you.
+ We may use or disclose personal information to notify, or assist in the notification of (including identifying or locating) a family member, your personal representative or another person responsible for your care, of your location, your general condition, or death. If you are present, then prior to use or disclosure of your health information, we will provide you with an opportunity to object to such uses or disclosures. In the event of your incapacity or emergency circumstances, we will disclose health information based on a determination using our professional judgement disclosing only health information that is directly relevant to the person’s involvement in your health care.
+ To our subsidiaries and affiliates.
+ To contractors, service providers, hosting partners, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
+ To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users is among the assets transferred.
+ To fulfill the purpose for which you provide it.
+ To protect our legal rights and to complying with applicable laws, regulations, legal claims, audit functions, etc.
+ For any other purpose disclosed by us when you provide the information.
+ With your consent.
We may also disclose your personal information:
+ To comply with any court order, law, or legal process, including responding to any government or regulatory request.
+ If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.
This Website uses an SSL certificate.
If you do not wish to have your email address/contact information used by us to promote our own or third parties’ products or services, you can opt-out by contact us at firstname.lastname@example.org. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as needed for you to continue to access the Website.
We retain some of your information as necessary to comply with our legal obligations, to resolve disputes, to enforce our agreements, to support business operations and to continue to develop and improve our Website. Where we retain information for Website improvement and development, we take steps to eliminate information that directly identifies you, and we only use the information to uncover collective insights about the use of our Website, not to specifically analyze personal characteristics about you.
If your account is deactivated or disabled, some of your information and the content you have provided will remain in order to allow other users to make full use of the Website. For example, we continue to display activities and content you generated.
If the Website is made available to you through an organization (e.g., your employer), we retain your information as long as required by the administrator of your account.
If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
+ Keep track of advertisements.
+ Understand your preferences based on previous or current activity, which enables us to provide you with improved services.
+ Compile and aggregate data about Website traffic and interactions in order to offer better experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, please review your browser’s help menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your experience more efficient may not function properly. It won’t affect the user’s experience that make your experience more efficient and may not function properly.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We use Google AdSense Advertising.
We have implemented the following:
We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our Website.
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
If you are a California resident, California law may provide you with additional rights regarding our use of your personal information.
According to CalOPPA, we agree to the following:
California’s “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Website that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at email@example.com.
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
It’s also important to note that we allow third-party behavioral tracking.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices, we agree to the following:
Should a data breach occur, we will notify the users via in-Website notification within seven (7) business days of us being made aware of the breach.
We also agree to the “Individual Redress Principle”, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
+ Send information, respond to inquiries, and/or other requests or questions.
To be in accordance with CANSPAM, we agree to the following:
+ Not use false or misleading subjects or email addresses.
+ Identify the message as an advertisement in some reasonable way.
+ Include the physical address of our business or site headquarters.
+ Monitor third-party email marketing services for compliance, if one is used.
+ Honor opt-out/unsubscribe requests quickly.
European Union data subjects have legal rights under the GDPR in relation to your personal information. To learn more about each right you may have or to exercise any of your rights please contact us by sending an email to firstname.lastname@example.org.
You may request that we:
+ Confirm whether or not we have and are using your personal information.
+ Correct any information about you which is incorrect.
+ Ask us to restrict our use of your information in certain circumstances.
+ Stop using your data for direct marketing purposes.
+ Erase your information if you think we no longer need to use it for the purpose we collected it from you or if you have either withdrawn your consent to us using your information (if we originally asked for your consent to use your information), or exercised your right to object to further legitimate use of your information, or where we have used it unlawfully or where we are subject to a legal obligation to erase your personal information.
We can continue to use your information following a request for restriction where we have your consent to use it; or we need to use it to establish, exercise or defend legal claims, or we need to use it to protect the rights of another individual or a company.
Last modified: March 23, 2022